Refund

Refund Policy

ChangeClear paid access can be a single-reading unlock or a fixed 30-day / 90-day access window. It is not presented as monthly billing.

Paid access scope

ChangeClear paid access can be a single-reading unlock or a fixed 30-day / 90-day access window. The single-reading unlock opens the current reading only. The 30-day and 90-day offers are one-time access windows, not monthly subscriptions.

Eligible for refund (these cases only)

  1. Payment completed but paid access did not activate.
  2. Service unavailable for more than 24 hours due to our fault.
  3. Duplicate charge or incorrect charge amount.

First-20 founding buyer make-good

For the first 20 founding buyers, ChangeClear will fix or refund only if paid sections fail to unlock or paid reading is unavailable due to ChangeClear fault within 7 days. This is not an unlimited dislike refund.

Not eligible

  • Change of mind after paid access was used.
  • Requesting a refund for unused time after paid access has already unlocked and functioned normally.
  • A payment provider dispute while paid access is functioning normally.

How to request

Email support@changeclear.com with the payment email and charge date. We reply within 3 business days.

Eligibility

Refunds cover non-delivery, first-20 founding buyer paid-section failure within 7 days, our-side outages over 24 hours, and duplicate or wrong-amount charges only.

Access window

Single-reading unlock is one current reading. Founding access is a fixed 30-day or 90-day one-time access window, not an automatic renewal promise.

Support route

Use support@changeclear.com for refund requests. Include payment email and charge date; we reply within 3 business days.